At Pelvic Harmony Physical Therapy, we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information collected on this website to enable effective communication between our therapists, administrative staff and patients.
1. Information We Collect
We do not collect any identifying information about you without your consent. We may collect the following information through various webforms and payment pages on our website, only with your consent.
Personal Information:
Phone number
Name
Email address (if provided)
Credit card Information
Card Number
Cardholder name
Billing Address
2. How We Use Your Information
We use the collected information for client communication purposes, specifically for: Sending relevant information after a client submits a website inquiry, Sending appointment reminders, Communication / follow up with existing patients and providing information about your care including home exercise program, prescriptions, payments, and cancellations
We also collect and use your personal information to operate and deliver the services you have requested such as workshops and webinars.
We may also use your personally identifiable information to inform you of other products or services available from our affiliates.
3. Sharing Your Information
We will not share, sell, or disclose your information to third parties except:
a. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services and email newsletter. These parties are required to maintain the confidentiality and security of your information. Please visit their privacy policy pages for detailed description : Nextiva Privacy Policy
Convert Kit Privacy Policy
b. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
c. We use Stripe as a payment gateway on this website. You can visit their privacy policy at Stripe Privacy Policy
4. Tracking User Behavior – We may keep track of the websites and pages our users visit in order to understand the statistics of most popular products/ information. This data may be used to provide customized content to customers whose behavior indicates that they are interested in a particular subject area.
5. Cookies and Automatically collected information : Information about your computer hardware and software may be automatically collected by us. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of this website.
This website uses cookies which helps us to improve performance, provide ease of use and fix bugs. Cookies cannot be used to run programs or deliver viruses to your computer. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, it may affect some of the website features and functions.
6. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
a. SMS: You can opt out of receiving SMS messages from us by replying “STOP” to any message.
b. Email / newsletter – We may send you emails from time to time with announcements, upcoming events and programs. We may also send you promotional material and company newsletters. If you would like to stop receiving marketing or promotional communications via email from us, you may opt out of such communications by replying back with “opt out” in the subject line or, if available, by clicking on the unsubscribe link within the marketing or promotional communication.
c. Access and Correction: You can request access to or correction of your personal information by contacting us at nidhisharmadpt@gmail.com
d. Deletion – you may request us to delete all or any of your personal information stored in our database.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via the contact form.
Last Updated : 06.07.2024